Background
A service provider had long been known for its “white glove” premium service and seamless onboarding experience. But when a recent acquisition introduced new front-to-back capabilities, including modern OMS and IBOR, things began to unravel. The firm had promised clients advanced OTC derivatives functionality, but under the hood, their infrastructure told a different story.
Legacy system constraints, incompatible design frameworks, and misaligned data models were creating significant friction, right as major client go-lives loomed on the calendar.
The Challenge
Post-acquisition, the combined architecture exposed fundamental gaps:
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Position- vs. transaction-based workflows clashed
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Security identifiers were inconsistent
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Differing support models for multi-leg OTC instruments
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And no clear roadmap to onboard new clients at scale
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The clock was ticking, expectations were rising, and the risk of failed delivery was real. The firm needed more than a workaround; they needed a future-ready solution.
Could Meradia help the firm rise to meet client expectations, bridging deep architectural gaps, aligning systems, and scaling a new OTC lifecycle solution, without the client delaying the timeline or exposing itself to operational risk?
Meradia’s Approach
Meradia was brought in to stabilize the situation and chart a path forward, bridging strategy with execution through a phased, front-to-back engagement that aligned systems, simplified complexity, and enabled confident delivery.
Meradia divided the engagement into four key phases:
Phase One: Tactical and Strategic Roadmap
Meradia’s team developed a tailored roadmap to align onboarding timelines with realistic delivery goals, prioritizing scalability, mitigating risk, and setting the foundation for cross-functional alignment. This phase shifted the mindset from “patch and react” to a structure plan that established clarity and direction across technology, operations, and business teams.
Phase Two: Proof of Concept Validation
Several POCs were stood up to test different solution designs, ranging from OMS manipulation and middle-office simulation to external manager emulation. This enabled Meradia to pressure-test assumptions, expose risks early, and guide the client toward a data-driven solution selection.
Phase Three: Operating Model Alignment
Using insights from Phase Two, Meradia redefined the target operating model to resolve cross-system conflicts. We addressed critical gaps in derivatives lifecycle management, ensuring alignment from trade capture to reconciliation and reporting.
Phase Four: Implementation & Go-Live Readiness
Meradia led full implementation, translating requirements into functional design, managing development iterations, and overseeing testing. Our collaborative approach ensured seamless integration, thorough validation, and successful go-lives, on time and on target.
Results / The Outcome
Meradia partnered with the service provider as both a strategic advisor and hands-on implementation lead, guiding the client through a phased, front-to-back transformation that de-risked each milestone and delivered tangible results. Together, Meradia and our Client developed and executed a scalable OTC derivatives operating model that not only met the immediate demands of three high-profile client go-lives, but also resolved deep-rooted architectural gaps across OMS, IBOR, and middle-office workflows.
The Client didn’t just fulfill its promise to expand OTC capabilities; it exceeded expectations. With a modernized infrastructure, aligned systems, and streamlined processes, the asset manager can now onboard clients with greater speed, accuracy, and control. Today, they are operating from a position of strength, backed by clean data, scalable architecture, and a trusted consulting partner prepared to guide their continued evolution.
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