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This paper, authored by Byron Derti, a senior analyst at Meradia, underscores the pivotal role of a single relationship manager in modern investment operations. Byron’s background in data analysis and project management equips him with knowledge in performance analytics and data-driven insights, which are crucial for driving client success. Highlighting a manager who adeptly navigates multiple workstreams, ensures seamless communication, and adapts to market changes, this analogy likens them to a conductor orchestrating a symphony of collaboration, ultimately enhancing client service and operational efficiency. Embracing this model with the right support can propel your firm to new heights of success.
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The Value of Exception-Based Processing
For many in the asset management industry, their days are spent combing through sets of data looking for problems. This is often a result of legacy technology (or inadequately utilizing modern technology) and layered manual controls. There is a better way. Modern technology offers exception-based processing capabilities that bring the power of business rule-driven automation
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Driving Strategic Transformation for Wealth Management Firms: A Framework for Technology Vendor Selection
Like many industries, wealth management is undergoing a change. Demographic and generational shifts in wealth will continue to reshape services and enhance the digital experience . In a survey of 120 wealth managers, 87% reported that they have made significant investments in technology over the past several years. Tech transformations within large wealth management firms are often achieved through integrations of vendor platforms with proprietary applications, as stakeholder needs are particularly diverse. A single platform solution may solve for a set number of stakeholders, but firms with various client types require multiple solutions that integrate seamlessly. Deciding on the best technology partners requires a proven, structured approach to technology evaluation.
by Tina Madel, CFA, Senior Manager
Jose Michaelraj, CIPM, CAIA, Manager
Josh Gerwick, CFA, CIPM, Consultant
The Evolution of Client Experience and Client Communications
As private and institutional clients continue to demand greater technology, service, and ease of access, investment managers are under pressure to advance all aspects of the client journey. We tend to think of the client experience as business-to-customer interactions, yet the reality is there are aspects of your business the customer never “sees” but senses. This often stems from internal operating models and projects to deliverables such as account reporting and ongoing information availability.
For added perspective on how technology is adapting to fit a myriad of client needs, we spoke with Andrew Maynard of SimCorp, an independent provider of industry-leading, integrated investment management solutions.
by Tim Jager, Senior Manager
Andrew Maynard, Product Expert, Client Communications, SimCorp North America
Demystifying Sleeve-Level Reporting: Creating Operational Efficiencies While Satisfying Demand for Accuracy and Transparency
Today, many wealth management firms seek to find the right balance between meeting client needs and achieving scalability. Using model portfolios and technology to efficiently implement trade decisions across an entire book of business optimizes the operating model. However, this approach may cause significant hurdles when it comes to client reporting and Global Investment Performance Standards (GIPS®) composite reporting. This article dives into the concept of sleeves – what they are, why they exist, common performance reporting problems and how one technology provider aims to address these challenges.
by Tina M. Madel, CFA, Wealth Practice Lead…
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Self-Service Client Reporting: Challenges and Considerations
The risks and challenges presented here within are a sample of factors to consider when evaluating self-service reporting functionality. At the outset, providing electronic access to data seems simple. Layering increased data scrutiny by end-users with regulatory expectations that mimic those included on printed, scripted and static reports is complex. Identifying your firm’s specific challenges and charting a course to overcome them is a worthwhile, rewarding endeavor that will improve relationships with your clients. Meradia has a long history of helping clients with reporting challenges – including self-service reporting.
by Laurie J. Hesketh, CIPM, PMP, Managing Director
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