How Investment Management Firms Benefit from Engaging the Right Consultant

During an era when critical skills are in short-supply and valuable IT and business personnel spend most of their working hours in meetings, consultants can make the meaningful difference between a project’s success or failure. The right consultant brings diverse skills, broad perspectives and an understanding of both business and technology. In addition, consultants are best positioned to contribute in a way seldom possible by others since they can apply focus and attention to the task at hand – something that is difficult for full time employees to do when they are juggling competing demands and BAU tasks. This article:
• delves into business problems prevalent in many investment management firms, especially in vendor product evaluations and implementations;
• deals with how an outside consultant can play a significant, contributory role; and
• leverages a practical use case to demonstrate key benefits and tangible results delivered by a Meradia consultant who moved an almost failing project to a successful outcome.

by Jose R. Michaelraj, CIPM, Senior Consultant

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Wealth Management Study: A Survey Prompted by the Radically Evolving Operating Environment

Meradia’s 2020 wealth management survey collates information from interviews with key executives in the industry. The participating firms range from small- to mid-size and specialize in wealth management and trust service and operations. The study surfaces how firms view market trends and potential future challenges and involves deep discussions about their internal operating models.

The final output is designed to give insight to the industry in the form of commentary rather than statistics, gauge how the market is feeling as well as how firms are managing their clients and businesses. The views are based on observations made by the executives who participated.

by Joshua B. Levitt, Principal

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Client Reporting for Wealth Managers: Taming the Challenges of Bespoke Meeting Books

Wealth managers offer a variety of services for high net worth, ultra-high net worth and institutional clients. Their services may include investment advisory, portfolio management, administration and oversight of trusts, monitoring against investment policy statements, goals-based wealth planning, total net worth aggregation and management of gifts and grants for endowments and foundations.

For multi-service wealth managers, there are a multitude of challenges in efficiently preparing client meeting books. They can include exhibits relevant to some or all these services. Advisors and support staff compile data points from multiple sources in multiple formats to create a comprehensive book which often takes hours to produce the finished product for a single client meeting. Here within we address solutions to making client reporting more efficient while maintaining flexibility and a high standard of quality.

by Thomas E. Alex, PMP, Principal

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Front Office Technology Transformation Projects Require a Specialized Project Management Approach

Technology transformation projects are inherently challenging – from determining how a specific firm compiles their data and technology, to innumerable decisions to be made, data files to validate, functionality to configure and test, to go-live events. When technology transformation projects impact front office teams, a highly specialized project management approach must be employed to minimize disruptions to uber time-sensitive front office revenue-generating productivity while keeping the project on schedule.
While the definition of ‘front office’ differs among organizations, here within the front office references a few distinct groups: Portfolio Management, Trading, Quantitative Analysts and Risk Managers. These front office groups fulfill critical roles involving time-sensitive initiatives. They represent investment management firms’ strategy and intellectual capital, and directly generate revenue for investment management firms. Their skills are the costliest; therefore, their time is at a premium. This paper shares the keys to executing this specialized, non-disruptive approach to managing front office technology transformation projects.

by Elizabeth M. Colebrooke, Principal

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