Technology transformation projects are inherently challenging – from determining how a specific firm compiles their data and technology, to innumerable decisions to be made, data files to validate, functionality to configure and test, to go-live events. When technology transformation projects impact front office teams, a highly specialized project management approach must be employed to minimize disruptions to uber time-sensitive front office revenue-generating productivity while keeping the project on schedule.
While the definition of ‘front office’ differs among organizations, here within the front office references a few distinct groups: Portfolio Management, Trading, Quantitative Analysts and Risk Managers. These front office groups fulfill critical roles involving time-sensitive initiatives. They represent investment management firms’ strategy and intellectual capital, and directly generate revenue for investment management firms. Their skills are the costliest; therefore, their time is at a premium. This paper shares the keys to executing this specialized, non-disruptive approach to managing front office technology transformation projects.
by Elizabeth M. Colebrooke, Principal